NOTICE OF PRIVACY PRACTICES
Effective Date: September 18, 2026
Nairobi Integrated Services, LLC respects your privacy and is committed to protecting your personal and health information. We do not sell your information. We do not disclose your information without your written authorization unless the disclosure is permitted or required by applicable law.
HOW WE MAY USE OR DISCLOSE INFORMATION
We may use or disclose the minimum information necessary for purposes such as providing and coordinating treatment, obtaining payment for authorized services, operating and improving our services, responding to emergencies or serious safety concerns, conducting required audits or oversight activities, and complying with court orders or other legal requirements. When written authorization is required, you may revoke that authorization in writing, except to the extent that action has already been taken in reliance on it.
SUBSTANCE-USE TREATMENT RECORDS
Records related to substance-use disorder treatment receive additional protection under federal and state law. Nairobi will not use or disclose these records except as authorized by the client or as otherwise specifically permitted or required by law.
YOUR PRIVACY RIGHTS
• Request access to or a copy of your records, subject to applicable law.
• Request a correction or amendment to information you believe is inaccurate or incomplete.
• Request reasonable restrictions on certain uses or disclosures.
• Request confidential communication by an alternative method or at an alternative location.
• Request an accounting of certain disclosures.
• Receive a paper or electronic copy of this notice.
• File a privacy complaint without retaliation.
OUR RESPONSIBILITIES
Nairobi is required to protect the privacy and security of your information, follow the privacy practices described in this notice, notify affected individuals when required following a breach of unsecured protected information, and provide notice if these privacy practices materially change.
QUESTIONS OR PRIVACY CONCERNS
For questions, privacy requests, or concerns, please contact Nairobi Integrated Services through the Contact, Hours & Locations page on this website. You may also submit a complaint to the appropriate state or federal agency. Nairobi will not retaliate against anyone for raising a privacy concern or filing a complaint.
This website summary describes Nairobi’s general privacy practices. Additional protections, consent requirements, and exceptions may apply under HIPAA, 42 C.F.R. Part 2, Virginia law, and other applicable laws.
